Privacy Policy

1. Introduction

This Privacy Policy (the "Policy") is issued by rr786 ("rr786", "we", "us" or "our") and applies to all users (each a "User", "you" or "your") of the rr786 online sports betting and live casino platform accessible at rr786.cam (the "Platform" or "Site").

rr786 is committed to protecting the personal data of all Users, including users accessing the Platform from Pakistan and other jurisdictions. This Policy describes the types of personal data we collect, the purposes for which we use it, how it is stored and protected, and your rights in relation to your personal data.

By registering an account on, accessing, or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

2. Definitions

In this Policy, the following terms have the meaning set out below:

• "Personal Data" means any information that identifies or can be used to identify an individual User, directly or indirectly.
• "Processing" means any operation or set of operations performed on Personal Data, including collection, storage, use, disclosure, erasure or destruction.
• "Controller" means the entity that determines the purposes and means of Processing Personal Data — in this case, rr786.
• "Processor" means a third party that processes Personal Data on behalf of the Controller in accordance with its instructions.
• "KYC" means Know Your Customer — the identity verification process used to confirm a User's identity and comply with applicable regulations.
• "Cookies" means small data files placed on your device by the Platform for session management, security and functional purposes.
• "User" / "you" means any individual who accesses, browses or holds a registered account on the Platform.

3. Personal Data We Collect

rr786 collects the following categories of Personal Data in connection with the operation of the Platform:

3.1 Registration Data

• Full name
• Date of birth
• Email address
• Mobile number
• Residential address (including city — e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar)
• Username and encrypted password
• Preferred currency (PKR / Pakistani Rupee for Pakistan-based Users)

3.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., CNIC — Computerised National Identity Card)
• Proof of address documentation
• Source-of-funds documentation where required
• Selfie or biometric verification data where used for identity matching

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method reference details (e.g., partial account numbers, wallet references)
• Transaction amounts in PKR or applicable currency
• Bonus and promotional offer activity

3.4 Betting & Gaming Activity Data

• Bet placements, bet history and wagering records
• Game play history (casino games, live casino, slots)
• Account balance history
• Responsible gambling settings and limit records

3.5 Technical & Device Data

• IP address
• Device type, operating system and browser type
• Session duration and activity logs
• Geolocation data (at country/region level)
• Cookie identifiers and session tokens

3.6 Communications Data

• Support chat transcripts and email correspondence
• Feedback and survey responses

4. How We Collect Personal Data

4.1 Directly from You

4.1.1 The majority of Personal Data we hold is provided directly by you — when you register an Account, complete KYC verification, make a deposit or withdrawal, place a bet, contact our support team or respond to a survey.

4.2 Automatically

4.2.1 Certain Technical Data is collected automatically when you access and use the Platform. This includes device identifiers, IP address, browser information, session activity and cookie data. This collection occurs whether or not you have a registered Account.

4.3 From Third Parties

4.3.1 We may receive supplementary Personal Data from third-party service providers engaged to support Platform operations, including KYC and identity verification providers, fraud detection services and payment processors. Data received from these sources is used only in connection with the purposes described in this Policy.

4.3.2 Payment method providers — including those familiar to Pakistani users such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — may share limited transaction reference data with us for the purpose of processing your financial transactions and preventing fraud. These references do not imply endorsement of gambling activity by any payment provider.

5. Data Processing — Purposes of Use

rr786 processes your Personal Data for the following purposes:

We do not use your Personal Data for automated decision-making or profiling that produces legally significant effects without human review.

6. Legal Basis for Processing

6.1 rr786 processes Personal Data on the following legal bases, depending on the nature of the processing activity:

• Contract Performance: Processing necessary to perform our contractual obligations to you, including operating your Account, processing transactions and providing betting and gaming services.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC, anti-money laundering obligations and responsible gambling requirements.
• Legitimate Interest: Processing necessary for our legitimate business interests, including fraud prevention, platform security, service improvement and dispute resolution — provided these interests are not overridden by your fundamental rights.
• Consent: Where required by applicable law, we will seek your explicit consent before processing your Personal Data for a specific purpose (e.g., certain marketing communications). You may withdraw consent at any time by contacting our support team.

7. Data Sharing with Third Parties

7.1 Service Providers

7.1.1 We share Personal Data with carefully selected third-party Processors who support our Platform operations. These include KYC and identity verification providers, payment processing partners, fraud detection services, IT and hosting providers, and customer support platforms. These Processors are contractually bound to process data only on our instructions and in accordance with this Policy.

7.2 Regulatory and Legal Disclosure

7.2.1 We may disclose Personal Data to competent regulatory authorities, law enforcement agencies or courts when required to do so by applicable law, court order or legitimate regulatory request. Such disclosures are made only to the extent required.

7.3 No Sale of Personal Data

7.3.1 rr786 does not sell, rent, trade or otherwise disclose your Personal Data to third-party advertisers, data brokers or unrelated commercial entities for their own use.

7.4 Business Transfers

7.4.1 In the event of a merger, acquisition, restructuring or sale of the Platform's business assets, your Personal Data may be transferred as part of that transaction. You will be notified of any such transfer that materially affects your data rights.

8. International Data Transfers

8.1 rr786 operates as an international online platform. Your Personal Data may be transferred to and stored in jurisdictions outside Pakistan where our servers or third-party service providers are located. These jurisdictions may have different data protection laws to those applicable in Pakistan.

8.2 Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place to protect your Personal Data — including contractual protections with our service providers — and that the transfer is conducted in compliance with applicable data protection requirements.

8.3 By using the Platform, you acknowledge and consent to the international transfer of your Personal Data as described in this section.

9. Data Retention

9.1 rr786 retains your Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligations.

9.2 Account data and transaction records are typically retained for a minimum period following Account closure as required by applicable anti-money laundering, gambling regulation and financial record-keeping obligations. Specific retention periods depend on the applicable regulatory framework.

9.3 Technical and session data is retained for a shorter period unless it is required in connection with an active dispute, investigation or legal obligation.

9.4 Where Personal Data is no longer required and no legal obligation requires its retention, it will be securely deleted or anonymised so that it can no longer be linked to an individual.

10. Cookies & Similar Technologies

10.1 What Are Cookies?

Cookies are small text files placed on your device when you access the Platform. They are used to recognise your device, maintain your session, remember your preferences and support Platform security and performance.

10.2 Types of Cookies Used

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication and security cookies. They cannot be disabled without affecting Platform functionality.
• Functional Cookies: Enable personalised features such as language preferences, saved settings and PKR currency display.
• Analytics Cookies: Used to collect anonymised or aggregated data about how Users navigate the Platform, allowing us to improve its performance and usability.
• Security Cookies: Used for fraud detection and prevention, including identifying unusual access patterns or automated bot activity.

10.3 Cookie Management

10.3.1 You may manage or disable cookies through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the Platform. Instructions for managing cookies are available in your browser's help documentation.

10.3.2 rr786 does not use third-party advertising cookies or track Users across unrelated websites.

11. Your Data Rights

Subject to applicable law, you have the following rights in relation to your Personal Data held by rr786:

To exercise any of these rights, contact our support team at [email protected]. Please include your registered username and a description of your request. We may need to verify your identity before processing your request.

12. Minors — Under-18 Users

12.1 The rr786 Platform is strictly for adults aged 18 years or older — or the higher minimum age required by the operator's licence jurisdiction. rr786 does not knowingly collect or process Personal Data from individuals under the age of 18.

12.2 If we become aware that Personal Data has been collected from a minor without appropriate verification having taken place, we will take immediate steps to delete that data and close the associated Account.

12.3 If you are a parent or guardian and believe your child may have registered an Account on the Platform, please contact our support team immediately at [email protected].

13. Security Measures

13.1 rr786 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration or disclosure. Measures include:

• Encryption of Personal Data in transit using TLS (Transport Layer Security) protocols.
• Encryption of sensitive stored data including payment references and identity documents.
• Access controls restricting Personal Data access to authorised personnel only.
• Regular security assessments of Platform infrastructure.
• Two-factor authentication (2FA) options available to Users to secure their own Accounts.

13.2 Whilst rr786 takes security seriously, no internet-based platform can guarantee absolute data security. Users are advised to take their own precautions — including using a strong, unique password for their Account and enabling 2FA where available.

13.3 If you suspect that your Account has been compromised or that your Personal Data has been accessed without authorisation, contact our support team immediately.

14. Changes to This Policy

14.1 rr786 reserves the right to update, revise or replace this Privacy Policy at any time. Material changes will be communicated to registered Users via email or a prominent in-platform notification, with reasonable advance notice where practicable.

14.2 The effective date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically.

14.3 Your continued use of the Platform following publication of a revised Policy constitutes your acceptance of the changes. If you do not accept the revised Policy, you must cease using the Platform and may request Account closure.

15. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the rr786 support team using the details below. We will endeavour to respond to all privacy-related enquiries promptly.